Flow Key

Client:  ;Flowkey Labs
Industry:  ;Saas Software
Location:  ;Nairobi Kenya
Duration:  ;2 Weeks

The Problem

Flowkey’s Founder identified a critical pain point suffocating local service businesses: excessive administrative burden and disjointed operations. Business owners and their staff were spending countless hours on manual tasks that directly impacted their ability to deliver core services and grow.

1. Inefficient Scheduling
2. High No-Show Rates
3. Disjointed Client Management
4. Complex Financial Management

The Solution

A comprehensive user and market research uncovered a potential target market with a thirst to streamline their operations with local platform for the local market. We build a smooth experience for users to grow their businesses with these key features:

1. Effortless Scheduling & Attendance
2. Automated WhatsApp Reminders
3. Unified Client Management & Progress Tracking
4. Actionable Business Insights Dashboard

Achievements

Businesses on pilot program noticed a positive change because of the new design. Handling work is faster, helps users feel confident, and makes them want to stay on the site. It shows that investing in UX design boosts the business, not just makes it look better.

Key results:
+40% new user signups
+25% higher satisfaction
+72% retention boost

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